Child Support Agency Australia
When the Child Support Agency (CSA) of Australia set out to reform its child support program, it found that to do so required transforming its strategic IT design and delivery capabilities. EDS delivered a road map and successful Proof of Concept for the agency's transition to a Service-Oriented Architecture (SOA) with streamlined processes, enhanced visibility and IT-business alignment. EDS' cutting-edge SOA solution has become a model for iterative solution delivery and is emerging as an industry best practice, providing CSA with the ability to quickly adapt technology to changing business requirements. Upon deployment, the solution will enable greater agencywide collaboration, enhanced productivity from streamlined processes and unprecedented visibility - all from maximizing existing technologies in innovative new ways.
Download the full version Child Support Agency Australia Case Study PDF, 107K