Her Majesty's Courts Service Case Study
When struggling with inefficient paper-based processes that cost precious time and money, Her Majesty's Courts Service envisioned a modern solution that integrated communications and improved collaboration. In response, the UK Department for Constitutional Affairs and EDS developed a scheduling and resulting system as the backbone of the modernization efforts. The results? Where it once took 25 days to update interested parties in courts proceeding, it now takes just minutes. Plus, the organization expects to save perhaps 80,000 police days via the more efficient solution.
The system uses industry-standard open languages and combines software applications, separated data stores and a state-of-the-art communications engine. All components embrace the DCA's legacy systems, thus utilizing its existing investments while providing a platform for the future.