Automotive: Case Studies
- International Materials Data System (IMDS)
- With environmental concerns a priority, many countries require automobile manufacturers to keep close track of all materials used in production. Lack of a standard, however, made information exchange difficult. EDS stepped up to the plate, creating a materials management system accessible across the supply chain – and across the globe.
- Large Global Automaker
- Facing intense market pressures, this company needed a solution to enable it to improve collaboration enterprise-wide, get products to market faster, and do more with less. EDS worked with the company and other vendors to implement a product lifecycle management solution that halved new vehicles' time to market and saved the client a billion dollars.
- Leading Automaker
- This leading automaker wanted expansive Internet-based remote connectivity to better link its worldwide operations with corporate resources. EDS delivered a best-of-breed solution that ensures swift, secure and simple connectivity in more than 150 countries, including high-speed broadband and wireless capabilities.
- Leading European Car Manufacturer
- To cut costs and ensure a consistent response to vehicle problems, this manufacturer turned to EDS for help implementing a single continentwide customer-service operation.
- Leading South American Automaker
- This international auto manufacturer was the first to offer online vehicle sales in South America. But competitors were slowly gaining ground in the Internet marketplace. EDS headed a team that revamped the company’s Web site to offer better service, improved selection and more efficient delivery.
- Luxury Automaker
- An automaker had high demands for the quality of its vehicles and customer service. But the company’s roadside assistance program wasn’t meeting expectations.
- Thomas Built Buses
- Recently, Thomas Built Buses has moved toward an increasingly integrated technology environment. When upgrades to the company’s server architecture could not keep pace with data storage needs, EDS found a better solution. And when the company needed improved technology to facilitate the production of an innovative product, the EDS team was there.
- Toyota Motor Europe
- When Toyota collaborated with Peugeot/Citroen to manufacture a series of compact cars in the Czech Republic, the company turned to EDS for its many years of automotive industry expertise, vast global reach, and proven end-to-end plant start-up methodology and experience.
- U.S.-based Automaker
- For this company’s EDS-staffed customer assistance center (CAC), EDS implemented a powerful Siebel CRM solution that improves customer contacts, supports multiple e-commerce opportunities and increases productivity.
- Volkswagen AG
- EDS developed a tool that enables Volkswagen’s enterprisewide procurement organization to manage and track activities within a multiproject environment.