Business & Technology Services: Case Studies
- Child Support Agency Australia
- A printable overview of how EDS delivered a road map and successful Proof of Concept for the Australian Child Support Agency's transition to a Service-Oriented Architecture (SOA) with streamlined processes, enhanced visibility and IT-business alignment.
- Global Manufacturer (Integrated Product Development)
- A leading manufacturer set out to globalize its product development processes, which meant transforming its legacy engineering applications and integrating these systems within a global architecture. EDS delivered the end-to-end road map to get there.
- Global Manufacturer (Master Plan)
- A world-leading manufacturer looked to EDS for an end-to-end IT road map to help it streamline the import/export of products around the world. EDS delivered a multiyear transformation plan that has helped the company transition to a business-aligned IT architecture complete with seamless cross-regional order routing and global volume planning and forecasting capabilities.
- Government Department
- When a government department wanted to launch a massive, multiyear transformation program, EDS helped realign a complex IT architecture into a best-in-class modernized service tower-based infrastructure – improving productivity, enhancing performance and generating substantial savings.
- Michigan Department of Information Technology
- When the state of Michigan decided to consolidate the 23 separate IT organizations within its executive branch, it called on EDS for help.
- Middle East State Courts Department
- When a Middle East state's Courts Department wanted to simplify cumbersome, paper processes and expedite case progression, it called on EDS. EDS developed, evaluated and prioritized 52 key initiatives, while designing a transformation program that embraced both process and technological change.
- Oklahoma Department of Human Services
- When the Oklahoma Department of Human Services (OKDHS) set out to reengineer its child care eligibility delivery model throughout the state, EDS not only delivered a best-in-class service delivery solution, but an enterprise foundation for integrating other human services programs.