Composite Application and Portal Services: Case Studies
- Austrian Federal Ministry for Economic Affairs and Labour (Web Portal)
- Until recently, the Ministry’s internal and external communications efforts were hampered by an inflexible, costly legacy system. In an effort to provide more responsive, citizen-centric services, the BMWA worked with EDS to improve the efficiency of the Ministry’s public Web portal and e-mail messaging system.
- Avista (Web Solution)
- When Avista wanted to modernize its Web solution to improve the customer experience, as well as implement new interactive tools for monitoring usage, viewing billing and payment history, and conserving energy, EDS provided the front- and back-office integration to support these new functions.
- Canadian Imperial Bank of Commerce
- Because of its network of disparate HR systems and processes, CIBC’s HR service delivery had grown increasingly complex and inefficient. So, the bank set out to reinvent its HR strategy. CIBC transformed HR thanks in part to outsourcing partner EDS.
- City of Anaheim
- To accelerate its response to local emergencies, Anaheim needed to improve information sharing among police, fire and other city departments. IT partner EDS helped Anaheim launch an unprecedented virtual emergency management solution that helps the city make smarter, faster decisions and fully leverage its existing IT investments.
- Everest Funeral Planning and Concierge Service
- To help consumers manage the financial and emotional stress of a funeral, Everest Funeral Planning and Concierge Service relies on EDS, an HP company, for a leading-edge Web solution that compiles, compares and reports prices across more than 20,000 funeral homes nationwide, helping clients negotiate better prices for personalized funeral services.
- Extended Service Plan Provider
- This company wanted to carve its niche in the consumer warranty market with a leading-edge consumer portal as its tool. EDS implemented a best-in-class portal that allows customers to register both products and warranties online with ease.
- Federal Aviation Administration (FAA)
- The FAA oversees traffic control in the busiest air-traffic system in the world; yet its technology infrastructure was a patchwork of programs, hardware and applications all operating in isolation with one another. Under intense pressure from government and industry, the FAA needed a far-reaching, but budget-conscious, overhaul of its systems and infrastructure.
- Flemish Government (SOA Platform)
- When the Minister-President of the Flemish Government launched an e-government initiative to free citizens from the burden of repetitive paperwork, EDS, an HP company, delivered a revolutionary service-oriented architecture (SOA) platform that now enables citizens to complete tasks online in just minutes, while saving the government millions.
- Fortis
- When this leading European bank decided to introduce self-service capabilities tailored to its mortgage and lending customer base, EDS provided the powerful platform – a best-in-class Web presence with content management and business logic built in.
- Global Manufacturer (Integrated Product Development)
- A leading manufacturer set out to globalize its product development processes, which meant transforming its legacy engineering applications and integrating these systems within a global architecture. EDS delivered the end-to-end road map to get there.
- Imperial Chemical Industries (ICI)
- The acquisition of Imperial Chemical Industries (ICI) by industrial coatings leader AkzoNobel required ICI to close its share plans and transition staff in just four months. However, with ICI’s share value on the rise, the company needed ExcellerateHRO to ensure efficient, accurate payout to more than 300 participants all at once, while transforming ICI’s HR processes in support of a seamless merger.
- Ontario Tourism Marketing Partnership Corporation (OTMPC)
- In order to promote greater tourism in Ontario, the Ontario Tourism Marketing Partnership Corporation (OTMPC) wanted to upgrade its consumer and business partner Web sites. It also wanted to provide excellent support to contacts the sites generated.
- RailAmerica
- RailAmerica adopted the Web-based Executive Information System EDS developed for RailTex in response to the need to consolidate information across systems and platforms.
- State Government Web Presence
- This state government had a scattered Web presence with more than 100 agencies, boards and commissions managing their own distinct Web sites. So the state asked EDS to build a unified Web portal and content management solution with e-commerce capabilities.
- U.S. Army Program Executive Office for Simulation, Training & Instrumentation (PEO STRI)
- To support the mission of the U.S. Army Program Executive Office Simulation, Training and Instrumentation, EDS partnered with Computer Sciences to design, deploy and maintain a collaboration-based management information system.