Enterprise Application Management Services: Case Studies
- 7-Eleven, Inc.
- 7-Eleven is known for its innovative use of technology. The company originally turned to EDS in 1991 to support its dynamic merchandising programs and unique distribution model. Today, EDS helps the retail giant maintain its market dominance by managing the critical apps that keep it going 24/7 and providing best-in-class order management.
- BP Canada Energy Company
- To reduce payroll-processing costs and update an old mainframe system, BP Canada and EDS implemented new HR software and upgraded the technology environment. And, as the relationship has grown, the team has worked together to continuously improve processes and respond quickly to ever-changing business and regulatory demands.
- Coles Group Limited
- Multiple systems and databases challenged payroll and HR administration services at Coles Group Ltd. EDS successfully restructured the service in the largest business process outsourcing program of its kind in Australia.
- EDS (Oracle)
- EDS worked with Oracle to customize EDS' Siebel Sales configuration tools, applying this technology to professional services instead of products for the first time. Today, EDS sales teams around the world can access the standardized portfolio catalog to build comprehensive customer quotes.
- GETRAG
- GETRAG, the world’s largest independent manufacturer of transmissions, wanted to extend its IT infrastructure to three new Slovakian partners. During the project, GETRAG expanded the scope of the engagement to include enterprise-wide upgrades.
- Handheld Computing Company
- When a major converged networking company decided to spin off its handheld computing subsidiary into a separate entity, the new company had to create a new global IT infrastructure from scratch in just a few weeks. Outsourcing with EDS provided the company with instant resources to help it hit the ground running.
- Interjet
- An emerging airline, Interjet® wanted to launch its operations within a tight timeframe and with the highest standards of operational excellence. EDS helped the airline meet its launch date with market velocity.
- Leading Energy Company
- Growing competition, Sarbanes-Oxley accounting requirements and mounting IT costs threatened this energy leader's position in a changing energy market. The company diligently sought to reduce costs and improve services while strengthening its internal financial controls.
- Specialty Steel Manufacturer
- This European steel company had recently adopted an enterprise resource planning (ERP) solution from SAP to integrate operations at its multiple manufacturing sites. SAP solved many problems, but one challenge remained – finding staff with both the SAP expertise and steel-industry experience to provide ongoing support.
- Supply Chain Management Company
- When a major supply chain management company wanted to outsource application support for its Oracle environment, it sought a partner that could minimize risk, reduce costs and enhance efficiency without compromising the value provided by its current Oracle system. EDS delivered a leading-edge application management solution.
- Wilton Industries
- This leading consumer brands company turned to EDS for help integrating infrastructure, standardizing processes and providing a platform from which it could expand its business.