FranklinCovey (Applications Support): Case Studies
- FranklinCovey
- “Seek first to understand.” It is one of FranklinCovey’s tenets for living and working effectively. It also describes EDS’ approach to working with the company.
- FranklinCovey (Help Desk)
- By implementing a Best Shore solution for the internal help desk, FranklinCovey realized a 30 percent operational cost savings of $9.3M and significant improvements in structure and response to help desk requests.