Government Healthcare BPO Services: Case Studies
- Arkansas Department of Human Services
- When Arkansas wanted to connect and streamline statewide healthcare processes, namely its Medicaid program, EDS delivered. In 2004, EDS helped the state process and administer 27 million Medicaid claims to more than 600,000 recipients via a suite of best-in-class automated claims processing, data management and reporting tools.
- Healthcare Payer Organization
- EDS implemented MetaVance®, an integrated claims-processing platform that can administer multiple plans and deliver an enterprise-level perspective on provider and patient activity.
- Humana
- After carefully comparing competing software solutions, Humana selected EDS MetaVance® to unify its extensive health benefits value chain within a leading-edge, self-service Web presence.
- Kansas Health Policy Authority (HPA)
- When Kansas needed to revamp its Medicaid Management Information System (MMIS) to meet federal regulations, it selected EDS to supply a modern, comprehensive, HIPAA-compliant solution.
- Newfoundland and Labrador Centre For Health Information
- The Newfoundland and Labrador Centre for Health Information looked to EDS, an HP company, for a way to integrate patient histories and data across the province.
- Oklahoma Health Care Authority
- Increasing demand for provider satisfaction and state-sponsored healthcare services set Oklahoma on a quest for a new Medicaid management system capable of processing claims more efficiently with greater flexibility.
- Pennsylvania Patient Safety Authority
- With hundreds of patients suffering harm from adverse medical events every day, Pennsylvania decided it was time to take action and treat the problem. So the state’s Patient Safety Authority looked to EDS’ IT expertise to build the first state patient safety reporting system in the nation.