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High Tech: Case Studies

Data Storage Solutions Provider
This data storage solutions provider wanted to cut costs, improve the speed with which new desktops were deployed and control the impact of system intrusions. EDS proposed a leading-edge automated desktop solution that did just that.
Delphi Packard Electric
This electrical/electronics supplier saw the potential to maximize the return on investment (ROI) of its legacy environment and gain efficiency by reallocating its print services. In stepped EDS, helping to realize this vision and more. Today, Delphi Packard generates and distributes reports and data electronically, which cuts costs by 65 percent.
EDS (Deploys SAP For Worldwide HR Management)
When EDS set out in search of a self service HR portal for employees, SAP delivered just that – helping the company cut payroll costs, standardize training processes and improve productivity around the world. EDS' new Enterprise Self Service portal enables employees to easily view paystubs and job code information, as well as update personal data and banking information. Today, EDS employees worldwide use the ES to record time, maintain their personal information and complete tasks related to everything from financial management and purchasing to personnel, organization maintenance and project setup.
EDS (Global Online Documentation System)
To sustain rampant growth, EDS needed a more agile, standardized system for managing purchasing, HR and finance within the organization. So the company rolled out an SAP solution that now unifies people, procedures and processes across the 65 countries in which it operates.
EDS (Oracle)
EDS worked with Oracle to customize EDS' Siebel Sales configuration tools, applying this technology to professional services instead of products for the first time. Today, EDS sales teams around the world can access the standardized portfolio catalog to build comprehensive customer quotes.
Handheld Computing Company
When a major converged networking company decided to spin off its handheld computing subsidiary into a separate entity, the new company had to create a new global IT infrastructure from scratch in just a few weeks. Outsourcing with EDS provided the company with instant resources to help it hit the ground running.
Infineon Technologies AG
To maintain its leadership position in the highly competitive semiconductor market, Infineon outsourced core human resources (HR) functions for its Germany and Austria operations to EDS. The company now has consistent processes across country borders and a cost-effective, scalable system that adjusts to meet demands of a cyclical marketplace.
Large Global Client (Best Shore)
This client wanted to reduce application support costs while maintaining the same level of service. In response, EDS transitioned the work to multiple geographies in a way that assured high quality work and improved cost efficiencies.
Large Global Client (Operations)
When a large global client wanted to simplify operations by centralizing employee communication and information sharing worldwide, it looked to EDS to make it happen.
Large Global Client (Procurement)
With manual supply management processes becoming labor-intensive and costly, a company’s global purchasing division needed a solution to drive efficiencies and productivity.
Large Global Client (Warranty)
To reduce spending on new equipment, this global enterprise stopped automatically replacing its office PCs when the three-year lease expired. However, repairs to these machines were no longer covered by warranty. EDS’ process helped the company better determine whether to repair or replace these machines with surplus equipment when issues arose.
STMicroelectronics
With 43,000 employees in 31 countries around the world, STMicroelectronics (ST) frequently moves employees among Europe, Asia and North America. Since 1996, the company has relied on EDS to manage relocations – easing the burden on ST employees while minimizing costs.

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