Insurance: Case Studies
- California State Automobile Association (CSAA) ROI
- The California State Automobile Association (CSAA) wanted to reduce costs and improve customer satisfaction with automated self-service capabilities. EDS helped optimize and consolidate critical applications to increase productivity and ensure a smooth transition.
- Extended Service Plan Provider
- This company wanted to carve its niche in the consumer warranty market with a leading-edge consumer portal as its tool. EDS implemented a best-in-class portal that allows customers to register both products and warranties online with ease.
- Global Insurer
- For this world leader in insurance and risk management, dealing with the unexpected is all in a day’s work. But the losses of September 11, 2001, eclipsed previous catastrophic events.
- Insurance and Investment Company
- To improve its technology and operational support model, this company decided to outsource operations related to its closed block of policies. EDS and its Best Shore® solution proved to be the right answer.