New Zealand: Case Studies
- Child Support Agency Australia
- A printable overview of how EDS delivered a road map and successful Proof of Concept for the Australian Child Support Agency's transition to a Service-Oriented Architecture (SOA) with streamlined processes, enhanced visibility and IT-business alignment.
- Major Asia Pacific Financial Institution (Home Loan Processing System)
- This bank turned to EDS to help it develop a single, streamlined and easy-to-use home loan application system. After a successful pilot, EDS and the client delivered a powerful, more efficient solution based on Microsoft .NET technologies.
- Major Asia Pacific Financial Institution (Home Loan)
- This client’s aging Web platform was unwieldy, costly and did not support the best possible customer service. EDS developed a secure solution based on a Microsoft .NET platform that improved site usability and enabled the introduction of new products.
- Major Asia Pacific Financial Institution (Reduce Loan Approval Times)
- When this client wanted to improve efficiencies with its personal loan applications system, it looked to EDS to implement a best-in-class solution. EDS retained some existing components while replacing others with a system-oriented architecture and Microsoft .NET technologies.
- Telecom New Zealand (Document Processing)
- Telecom New Zealand’s billing statement is its most frequent form of communication with more than 2 million customers. When Telecom entrusted its outbound document processing to EDS, it expected consistent, gradual annual improvements. What it got was perfection – and peace of mind.
- Telecom New Zealand (ICMS)
- When Telecom New Zealand (TNZ) needed to upgrade its customer management application, it looked to long-standing IT partner EDS to make it happen. Today, TNZ users enjoy faster response times and shorter billing cycles.
- Westpac
- Westpac customers once had to make do with poor-quality reproductions when they needed additional copies of bank statements.