SOA & Integration Services: Case Studies
- Avista (Web Solution)
- When Avista wanted to modernize its Web solution to improve the customer experience, as well as implement new interactive tools for monitoring usage, viewing billing and payment history, and conserving energy, EDS provided the front- and back-office integration to support these new functions.
- Bank of Queensland, Australia (BOQ)
- Bank of Queensland wanted to transform its entire computing environment and chose EDS to help. Additionally, the bank contracted EDS to deliver an Internet banking capability within three months of commencement, and replace the legacy banking systems within 24 months.
- Blue Shield of California
- Blue Shield of California (BSC) originally planned to perform all Healthcare Insurance Portability and Accountability Act (HIPAA) compliance work using in-house resources. EDS' expertise convinced BSC to do otherwise.
- Child Support Agency Australia
- A printable overview of how EDS delivered a road map and successful Proof of Concept for the Australian Child Support Agency's transition to a Service-Oriented Architecture (SOA) with streamlined processes, enhanced visibility and IT-business alignment.
- City of Anaheim
- To accelerate its response to local emergencies, Anaheim needed to improve information sharing among police, fire and other city departments. IT partner EDS helped Anaheim launch an unprecedented virtual emergency management solution that helps the city make smarter, faster decisions and fully leverage its existing IT investments.
- Continental Airlines
- Continental Airlines extended its 17-year outsourcing relationship with EDS, an HP company, to ensure continued IT stability, reliability and efficiency in spite of industry ups and downs.
- DHL Network Global
- Equipped with aging and non-integrated technologies, the daily management and tracking of hundreds of flight and truck movements worldwide had become costly and inefficient for DHL. EDS upgraded the infrastructure and implemented a new, fully integrated solution based on a number of best-in-class air and road transportation applications.
- Flemish Government (SOA Platform)
- When the Minister-President of the Flemish Government launched an e-government initiative to free citizens from the burden of repetitive paperwork, EDS, an HP company, delivered a revolutionary service-oriented architecture (SOA) platform that now enables citizens to complete tasks online in just minutes, while saving the government millions.
- Friedreich's Ataxia Research Alliance
- When researchers at the University of Pennsylvania wanted to take a rare neurological disease from the research phase to the treatment era, it looked to EDS to revamp the time-consuming manual processes ailing its data gathering capabilities. Using leading-edge Microsoft software, EDS built an automated Web solution for collecting patient data and accelerating drug trials toward a cure.
- German Federal Armed Forces
- When European military doctrines required that Germany transform its military capabilities for the 21st century, the German Armed Forces enlisted EDS to deliver an automated materiel tracking solution for the logistics supply chain.
- Global Manufacturer (Integrated Product Development)
- A leading manufacturer set out to globalize its product development processes, which meant transforming its legacy engineering applications and integrating these systems within a global architecture. EDS delivered the end-to-end road map to get there.
- Global Manufacturer (Master Plan)
- A world-leading manufacturer looked to EDS for an end-to-end IT road map to help it streamline the import/export of products around the world. EDS delivered a multiyear transformation plan that has helped the company transition to a business-aligned IT architecture complete with seamless cross-regional order routing and global volume planning and forecasting capabilities.
- International Materials Data System (IMDS)
- With environmental concerns a priority, many countries require automobile manufacturers to keep close track of all materials used in production. Lack of a standard, however, made information exchange difficult. EDS stepped up to the plate, creating a materials management system accessible across the supply chain – and across the globe.
- Leading South American Automaker
- This international auto manufacturer was the first to offer online vehicle sales in South America. But competitors were slowly gaining ground in the Internet marketplace. EDS headed a team that revamped the company’s Web site to offer better service, improved selection and more efficient delivery.
- Lufthansa Airlines
- To integrate a new passenger service system (PSS) into its IT environment, Lufthansa needed to find a way to bridge the new system with data housed in its numerous legacy applications.
- MERSCORP, Inc.
- EDS helped MERSCORP, an online method for trading and delivering mortgages in the U.S., strengthen its value to the industry and improve its performance through a Best ShoreSM approach to call center management, upgraded financial process management and a wireless Web.
- NedTrain
- To deploy staff more efficiently, the company had been considering implementing a mobile solution to keep workers connected in the field. EDS developed a pilot project to assess the effectiveness of the new processes and technology.
- Oklahoma Health Care Authority
- Increasing demand for provider satisfaction and state-sponsored healthcare services set Oklahoma on a quest for a new Medicaid management system capable of processing claims more efficiently with greater flexibility.
- Pennsylvania Patient Safety Authority
- With hundreds of patients suffering harm from adverse medical events every day, Pennsylvania decided it was time to take action and treat the problem. So the state’s Patient Safety Authority looked to EDS’ IT expertise to build the first state patient safety reporting system in the nation.
- SaskEnergy
- SaskEnergy, Saskatchewan’s natural gas utility, serves more than 323,000 homes, farms, and commercial and industrial customers throughout the province. To offer its customers the kind of 24/7 responsiveness that has quickly become the standard in the Internet age, the company called on EDS to help build an expansive new customer service Web site.
- U.S. Department of Defense (Command Communications Survivability Program)
- After September 11, a study found vulnerabilities in the Pentagon's IT infrastructure. As a result, the Department of Defense wanted to quickly eliminate those areas of weakness, improve security and ensure systems could survive virtually any contingency.
- Volkswagen AG
- EDS developed a tool that enables Volkswagen’s enterprisewide procurement organization to manage and track activities within a multiproject environment.