Sun: Case Studies
- American Airlines
- Based on migrating the initially selected business applications into the EDS Global Delivery Model, EDS helped American reduce its IT spend, and the airline was able to realize these benefits throughout 2006. The global model has introduced a “built-in” means of providing cost-efficient services, and American Airlines has a proven methodology that’s ready for future outsourcing.
- Blue Shield of California (Sun Alliance)
- Blue Shield of California’s mixed product environment for its midrange server area presented business challenges in several areas – systems management, cost of ownership, and performance.
- Commonwealth Bank of Australia (UNIX)
- Commonwealth Bank of Australia's aging mainframe system supporting one of its wealth management services was becoming increasingly costly and cumbersome. To reduce costs and improve processes, the Bank wanted to move to a more advanced and efficient system.
- EDS (Enterprise Labs)
- Enterprise Labs had reached the capacity limits of its facilities. The team initiated an aggressive virtualization program, renovating a lab into a virtualization center capable of hosting 5,000 virtual servers.
- Federal Aviation Administration (FAA)
- The FAA oversees traffic control in the busiest air-traffic system in the world; yet its technology infrastructure was a patchwork of programs, hardware and applications all operating in isolation with one another. Under intense pressure from government and industry, the FAA needed a far-reaching, but budget-conscious, overhaul of its systems and infrastructure.
- Fortis
- When this leading European bank decided to introduce self-service capabilities tailored to its mortgage and lending customer base, EDS provided the powerful platform – a best-in-class Web presence with content management and business logic built in.
- Government Department
- When a government department wanted to launch a massive, multiyear transformation program, EDS helped realign a complex IT architecture into a best-in-class modernized service tower-based infrastructure – improving productivity, enhancing performance and generating substantial savings.
- Handheld Computing Company
- When a major converged networking company decided to spin off its handheld computing subsidiary into a separate entity, the new company had to create a new global IT infrastructure from scratch in just a few weeks. Outsourcing with EDS provided the company with instant resources to help it hit the ground running.
- Service Alberta
- A printable overview of how EDS helped Service Alberta minimize costs and speed service by developing a multichannel infrastructure that enables citizens to conduct transactions online and supporting an integrated network of convenient storefront locations for those without computer access.
- State Government Web Presence
- This state government had a scattered Web presence with more than 100 agencies, boards and commissions managing their own distinct Web sites. So the state asked EDS to build a unified Web portal and content management solution with e-commerce capabilities.
- U.S. Department of Defense
- The U.S. Department of Defense (DoD) wanted to provide critical information assurance functions for its logical (computer) and physical assets, improve business processes and enhance quality of life for its 4 million employees worldwide via chip-based smart cards.
- U.S. Wireless Provider
- When market growth threatened to overwhelm this wireless provider’s BlackBerry® support call center and compromise customer service, the company relied on the EDS help desk culture to rebuild its relationships with customers and accommodate growth at the same time.