Welfare and Benefits: Case Studies
- Austrian Federal Ministry of Economic Affairs and Labour
- By outsourcing the management of its information technology infrastructure to EDS, the Austrian Federal Ministry of Economic Affairs and Labour was able to increase citizen access to services, while enabling workers to perform their jobs more efficiently.
- Government Department
- When a government department wanted to launch a massive, multiyear transformation program, EDS helped realign a complex IT architecture into a best-in-class modernized service tower-based infrastructure – improving productivity, enhancing performance and generating substantial savings.
- Michigan Child Support Enforcement System
- The Michigan Department of Human Services, Office of Child Support needed to meet federal computing standards to avoid penalties. It asked EDS to help design quality assurance systems for all software development projects related to child support enforcement. The new system not only garnered the federal certification, thus saving the state $147 million, but it also became a model for Michigan's future IT projects.