World-Leading Insurer Case Study
To offer its consumer market a wider range of bill payment options and enable the quick and secure exchange of insurance information, this insurer looked to EDS for a modern, cost-effective solution. EDS delivered speedier payment and notification processing, greater customer convenience, and cost savings, helping the insurer grow faster.
With EDS*PAYSM for Convenience Pay Services, payments are now posted immediately and accurately while real-time, online payment authorization guarantees funds availability and virtually eliminates fraud.
Meanwhile, EDS*SEND® Electronic Notification Services provide an automated clearinghouse that delivers insurance information to all of the insurer’s trading partners electronically within 24 hours, improving efficiency and data accuracy while lowering costs and increasing customer satisfaction.