Xerox (EDS' Best Shore®)
Xerox EMEA Saves 30 Percent and Funds Transformation With EDS' Best Shore®
The European subsidiary of Xerox wanted to reduce costs and reinvest the savings in new applications. EDS proposed migrating the company’s application support operations to its Best Shore model. A comprehensive and collaborative approach, this solution combined onshore and offshore resources to centralize support for Xerox’s 96 business-critical applications. It also provided Xerox with instant access to a wider range of specialized resources, freeing local support teams to focus on the implementation of and transition to the new eSAP solution.
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