Business Process Outsourcing: Case Studies
- Benefits Administration
- Armed Forces Personnel Administration Agency (AFPAA)
- Business Exchange Services
- Brewer
- Gates Corporation
- International Materials Data System (IMDS)
- National Credit Card Center
- U.S. Army Program Executive Office for Simulation, Training & Instrumentation (PEO STRI)
- Commercial Card Services
- Blue Cross Blue Shield of Massachusetts
- Consumer Card Services
- Far Eastern International Bank
- Post Office Ltd.
- Transport For London
- Visanet
- Consumer Direct Services
- Boardroom Inc.
- Brewer
- FranklinCovey
- Leading Publishing Company
- Major Mail-Order Company
- Ontario Tourism Marketing Partnership Corporation (OTMPC)
- Consumer Loan Services
- Abbey
- Contact Center Managed Services
- Leading European Car Manufacturer
- Contact Center Outsourcing Services
- Arkansas BreastCare
- Bank of Canada
- Canadian Imperial Bank of Commerce
- Dow Chemical Company
- FranklinCovey
- Global Defense Company
- Insurance and Investment Company
- Leading European Car Manufacturer
- Leading Publishing Company
- Luxury Automaker
- Major Mail-Order Company
- MERSCORP, Inc.
- Ontario Tourism Marketing Partnership Corporation (OTMPC)
- Post Office Ltd.
- U.S. Wireless Provider
- U.S.-based Automaker
- Visanet
- Converged Billing Services
- A case study is unavailable at this time.
- Document Processing Services
- Abbey
- Commonwealth of Massachusetts
- Global Oil and Gas Company
- Government Department
- MERSCORP, Inc.
- Telecom New Zealand (Document Processing)
- Telecom New Zealand (ICMS)
- Westpac
- EDS*PAY for Automated Clearing House Services
- A case study is unavailable at this time.
- EDS*PAY for Check 21 Services
- A case study is unavailable at this time.
- EDS*PAY for Check Processing Services
- A case study is unavailable at this time.
- EDS*PAY for Convenience Pay Services
- World-Leading Insurer
- EDS*PAY for Remittance/Lockbox Services
- A case study is unavailable at this time.
- EDS*SEND® Electronic Notification Services
- World-Leading Insurer
- Finance & Accounting Services
- Bank of Queensland, Australia (BOQ)
- Global Financial Services Leader (Compliance)
- U. S. Consumer Goods Company
- Government Healthcare BPO Services
- Arkansas Department of Human Services
- Healthcare Payer Organization
- Humana
- Kansas Health Policy Authority (HPA)
- Oklahoma Health Care Authority
- Pennsylvania Patient Safety Authority
- Healthcare Payer Administrative Services
- Arkansas BreastCare
- HR Outsourcing Services
- Armed Forces Personnel Administration Agency (AFPAA)
- Canadian Imperial Bank of Commerce
- Coles Group Limited
- Infineon Technologies AG
- Interactive Billing Services
- Government Department
- Life & Annuity Services
- A case study is unavailable at this time.
- Merchant Acquirer Services
- A case study is unavailable at this time.
- Mortgage Loan Services
- Abbey
- Payroll Services
- Armed Forces Personnel Administration Agency (AFPAA)
- BP Canada Energy Company
- Coles Group Limited
- Infineon Technologies AG
- Relocation and Assignment Services
- STMicroelectronics
- Revenue Cycle Management Services
- A case study is unavailable at this time.
- Supply Management Services
- German Federal Armed Forces
- Global Logistics Provider
- Global Oil and Gas Company
- Transport For London
- Surveyor® Application Processing Services
- A case study is unavailable at this time.
- Warranty Services
- A case study is unavailable at this time.
- Write Your Own Flood Services
- A case study is unavailable at this time.