Consumer Industries & Retail: Case Studies
- 7-Eleven, Inc.
- 7-Eleven is known for its innovative use of technology. The company originally turned to EDS in 1991 to support its dynamic merchandising programs and unique distribution model. Today, EDS helps the retail giant maintain its market dominance by managing the critical apps that keep it going 24/7 and providing best-in-class order management.
- Brewer
- Seeking stronger communications with its supply chain, a brewer tapped EDS for support. We provided a reliable, comprehensive business and technology solution that met the brewer’s stringent requirements.
- Coles Group Limited
- Multiple systems and databases challenged payroll and HR administration services at Coles Group Ltd. EDS successfully restructured the service in the largest business process outsourcing program of its kind in Australia.
- EDS (Enterprise Labs)
- Enterprise Labs had reached the capacity limits of its facilities. The team initiated an aggressive virtualization program, renovating a lab into a virtualization center capable of hosting 5,000 virtual servers.
- FranklinCovey
- “Seek first to understand.” It is one of FranklinCovey’s tenets for living and working effectively. It also describes EDS’ approach to working with the company.
- FranklinCovey (Applications Support)
- Though pleased with its current applications support contract with EDS, FranklinCovey needed to reduce application support costs and redirect resources to its business units without impairing service.
- FranklinCovey (Help Desk)
- By implementing a Best Shore solution for the internal help desk, FranklinCovey realized a 30 percent operational cost savings of $9.3M and significant improvements in structure and response to help desk requests.
- Leading Publishing Company
- Confronted with spiraling product fulfillment and distribution costs and limited customer service functionality, a publishing company needed to maximize its IT investment, reduce costs and improve customer service.
- Mövenpick
- Mövenpick, a Switzerland-based multinational holding company, wanted to ensure ironclad protection of its important operational data stored locally on mobile computing devices. So it turned to IT partner EDS.
- Power Management Implementation
- Inspired by ClimateSavers, EDS wanted to align more than 90,000 computers to EnergyStar power management standards. Through an internal system and multiphase plan, the company implemented a small change with a big impact.
- U. S. Consumer Goods Company
- A major consumer goods company needed a better way to assess the effectiveness of promotional pricing and discounts. But its existing IT systems were unable to report detailed pricing and distribution information. EDS delivered the tools to collect, manage and easily access data.
- Wilton Industries
- This leading consumer brands company turned to EDS for help integrating infrastructure, standardizing processes and providing a platform from which it could expand its business.