ITIL Gets an Upgrade: Related White Papers
- Multisupplier Governance
- As companies become more global, the scale of their business increases and their products diversify, they are seeking IT operations that enable, rather than constrain, growth. Still, the complexities of business expansion can leave the IT organization fragmented. CIOs are turning to new outsourcing models – including those involving multiple suppliers performing a range of tasks – to determine if these strategies support their corporate goals of growth, innovation and competitive advantage.
- Offshore Services
- Offshore services hold a compelling value proposition for financial institutions (FIs) – whether the FIs obtain the services from offshore providers, provide the services themselves from offshore locations, or look to global outsourcers that deliver the services from their offshore service centers.