Communications, Media & Entertainment: Related News
- Communications Service Providers Achieving Differentiation Through Superior Customer Service (22 May 2008)
- In this time of converging services, new competition and emerging alternate business models, communication service providers (CSPs) who focus on providing superior customer service will have a higher customer retention rate and increase their probability of customers adding on new services. In this paper, EDS examines those challenges and provides recommendations on how to address them.
- EDS Provides Technical Support For U.S. Government Conference (11 Mar 2008)
- When the United States hosted a conference at the U.S. Naval Academy (USNA) in Annapolis, Md., last November, it called on EDS for technical support. The EDS Program Team that supported the event was recognized in January at a U.S. Department of State awards ceremony in Washington, D.C.
- EDS Best Shore Strategy: Offshore IT Outsourcing Solutions (06 Feb 2008)
- EDS runs its offshore IT outsourcing services on a network that is entirely owned by the company and carries only EDS clients’ data. EDS’ Best Shore solution is a key component of the company’s unique Global Delivery Model providing offshore IT outsourcing vendor services that match a client’s specific needs.
- EDS Launches Global Testing Services (15 Oct 2007)
- The new applications testing and validation service gives EDS the ability to test and validate critical business applications and software products that help organizations reduce the risk to their business from system outages caused by application failures.
- Tour the EDS Doxford Data Center (24 Sep 2007)
- EDS has more than 100 data centers around the world, and continues to enhance its resources with developments like the Doxford data center in the United Kingdom (UK) and the recent expansion at EDS' data center in Tulsa .
- EDS Communications, Media & Entertainment Industry Leaders Publish Book (04 Dec 2006)
- Delivering Superior Service – Reshaping the Communications Service Enterprise, a new book published by the EDS Global Communications, Media & Entertainment Industry team, features a series of thought-leadership papers on how Communication Service Providers (CSPs) can manage complex issues to achieve fundamental goals.
- EDS and Motorola Mobilize the IT Dashboard (14 Nov 2006)
- At the recent Gartner ITXpo conference, EDS introduced its latest innovation – a mobile version of its Dashboard application that features reports from the Global Insight portal.
- EDS' Ron Vargo To Speak At UBS' Global Communications and Technology Conference (10 Nov 2006)
- PLANO, Texas – EDS Chief Financial Officer Ron Vargo will be speaking at UBS' Global Communications and Technology Conference on November 16, 2006, at 12:00 p.m. (Eastern time) held at the Grand Hyatt New York in New York City.
- Five Factors Redefining the Media Industry in 2007 (23 Oct 2006)
- Media & Entertainment (M&E) companies are facing unprecedented challenges as long-standing business models are being fundamentally redefined. Yet, with these challenges come exciting new opportunities. EDS offers five suggestions to help M&E companies find and create value.
- Transform Risks Into Profits for CSPs (18 Sep 2006)
- As a communications service provider, you face a number of significant risks. How you manage these risks can mean the difference between profitably competing in the marketplace or falling behind the pack.