Contact Center Transformation Outsourcing: Related News
- EDS Chosen To Manage Combat Veteran Call Center For Department of Veterans Affairs (09 May 2008)
- HERNDON, Virginia – The U.S. Department of Veterans Affairs (VA) has selected EDS to provide outbound calling services and inbound callback support to facilitate the Combat Veteran Call Center outreach and education campaign to make combat veterans more aware of health care services and benefits available from the VA.
- EDS Named Leader In Outsourcing Services By CRM Magazine (09 May 2008)
- PLANO, Texas – EDS today announced it has once again been named a leader in the Outsourcing Services Category by CRM Magazine in its 2008 Service Awards. This represents the fourth consecutive year EDS has been recognized for its leadership by one of the world's foremost customer relationship management (CRM) publications.