Customer Relationship Management (CRM) Services: Related News
- EDS, an HP Company, Expands Contact Center Managed Services To Include Multivendor Management Capabilities (21 Oct 2008)
- PLANO, Texas – EDS, an HP company, today announced the expansion of its Contact Center Managed Services to include features that integrate people, processes and technology, enabling clients to manage multiple vendors and improve the customer experience.
- HP Acquisition of EDS Brings Global Scale, Strength and Reach to Services Portfolio (26 Aug 2008)
- With 25 global applications delivery centers, desktops managed in more than 80 countries, and CRM services delivered to 450 million customers, clients of HP's new EDS business group are trusting their business to a formidable global IT provider who delivers innovative, competitive and reliable technology services.
- EDS Named Leader In Outsourcing Services By CRM Magazine (09 May 2008)
- PLANO, Texas – EDS today announced it has once again been named a leader in the Outsourcing Services Category by CRM Magazine in its 2008 Service Awards. This represents the fourth consecutive year EDS has been recognized for its leadership by one of the world's foremost customer relationship management (CRM) publications.
- EDS Becomes Microsoft Dynamics CRM Partner (17 Mar 2008)
- As an extension of a long-standing strategic relationship dating back nearly 20 years, EDS is now Microsoft’s enterprise partner to deliver Microsoft DynamicsTM CRM consulting and solutions in enterprise scenarios, such as contact centers and sales force automation.
- EDS Becomes Enterprise Partner to Deliver Microsoft Dynamics CRM (12 Mar 2008)
- PLANO, Texas – EDS today announced it will offer Microsoft Dynamics CRM as an EDS enterprise application solution to its clients globally. With this announcement, EDS becomes Microsoft’s enterprise partner to deliver Microsoft Dynamics CRM consulting and solutions that will reduce time-to-market, lower total cost of ownership and give clients a competitive edge.