Applications Outsourcing Services: Business Case
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- Executive Overview
- Business Case
- Technical Summary
Rising costs. Disproportionate time spent responding to problems. Increased demand for anywhere, anytime access. Rigid legacy systems. You're expending more time and resources on the maintenance of applications that support your business than on what made you successful in the first place. And your company can't afford to be weighed down by applications maintenance and support costs that restrict innovation necessary for growth.
Maintaining your competitive edge necessitates that you focus on your core business, without distractions. With the marketplace changing rapidly and often, your company needs a flexible operating model so it can respond effectively.
By outsourcing your applications management, you gain access to the global resources, methodologies and innovative solutions necessary to provide you with the applications flexibility, scalability, predictability, reliability and performance levels that match your business objectives today and in the future. You also benefit from immediate and long-term productivity and cost savings of up to 40 percent.
To optimize your information technology (IT) budget and enhance the performance of your applications, you need to outsource them. EDS delivers a cost-effective, applications management solution that balances your business objectives, operational requirements and costs. And we provide transparency and insight into each application's performance, complexity, priority and business impact. The money you save can be reinvested in other strategic programs that support your company's growth, innovation and productivity initiatives, such as modernization.
The Benefits of Outsourcing
Applications Management Services Flash Demo
One size does not fit all when it comes to addressing your applications needs. EDS' Applications Management Services assesses each application's priority and business impact and then tailors the management plan for that application accordingly. Through EDS' Manage for Performance methodology, your application portfolio is aligned, transformed and continuously optimized in order to meet your evolving business needs.
EDS' Manage for Performance™ services-based applications management model is an effective and efficient way to manage your applications. It provides you with:
- Transparency and insight into your applications portfolio so you can align and transform your applications to business priorities
- Tiered services that are tailored to each application's priority and business impact – one size does not fit all
- Predictable pricing and adjustable contracting when you add or remove applications or service levels
- A comprehensive services suite defined by service performance, service volume and financial measurements
When alignment and transformation are combined with EDS' continuous improvement practices, your applications are managed for performance.
No matter where you begin your journey, EDS has options to help you realize results today and in the future. A real-world, stepped approach to transforming to the services-based model creates a pathway for continued productivity, growth and innovation in a globally secure environment. We partner with you to develop and implement a solution that is tailored to your company and its goals.
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When you outsource your applications management to EDS, you have the means to balance your business objectives, operational requirements and costs through our services-based operating model. This new support model helps you to further optimize your IT budget and enhance the performance of your applications portfolio. Optimization comes from efficiencies as well as effectiveness and provides you with flexibility and control so you can better manage your applications, reduce risk and focus resources on your core business.
Increase Visibility To Enable Objective Decisions
By profiling your applications, their performance and support environment, we provide you with actionable, objective information and transparency into your applications needed to intelligently drive business decisions that impact your total cost of ownership.
The key criteria used to profile your applications:
- Business function, impact and criticality
- Size, complexity and code
- Stability and usage
- Duplication and redundancy
- Custom or packaged application
- Release strategy and schedule
Align and Transform To Meet Your Business Objectives and Operational Requirements
We align services to business priorities at the application or group of applications level, transition applications responsibility to EDS and transform your support organization and services to maximize value and return on investment. Transformation activities include implementing productivity and cost-saving initiatives such as Best Shore® and global best practice processes and tools as well as targeted service adjustments.
Maximize Your Business Value
The process of optimizing your business value is not restricted to a single point in time; it's an ongoing event. We manage and improve your applications, services, and support organization through continuous improvement practices. This includes enterprise service management and perpetual portfolio management. Modernization provides additional opportunities to achieve operational improvements, increase application efficiencies or business agility.
With EDS, you'll gain a cost-effective applications management solution that meets your evolving business demands, reduces risk and ensures the availability of the right resources whenever and wherever they are needed.
The bottom line is that by outsourcing your applications management to EDS, you can reduce your applications maintenance costs by 15 to 40 percent and be free to focus on your core business.
For more information about what EDS can do for you, submit a business inquiry.
Molson Coors
EDS is behind the continued success of Molson Coors. Our Applications Management Services helped the brewer gain better control of its application decisions, reduce costs and risk, and return its focus to its core business.