Consumer Direct Services: Executive Overview
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- Executive Overview
- Business Case
- Technical Summary
Product Fulfillment and Distribution for Multichannel Operations
Ineffective promotions. Demand that can spike from one season to the next. Overstocked and underperforming warehouses. An inability to scale quickly when orders come flooding in. Delays and errors in shipping massive amounts of product. Every successful direct-to-consumer company must overcome these obstacles. But as your business grows, so can the costs and complexity of effectively managing volume growth, demand variability and global expansion.
Outsourcing order management, logistics and payment services is a cost-effective way to improve in the present and prepare for the future. It enables you to concentrate your resources on marketing, sales and product management while smoothly scaling up to meet demand. Your company can:
Consumer Industries & Retail
EDS has more than 40 years of experience serving the Consumer Industries & Retail marketplace and our team of IT experts can help you respond more quickly to the pressures you face. We can help clients improve their operational efficiencies and offer new products and services faster with better customer service.
- Increase sales and profit
- Improve top-line growth
- Better manage variable operational costs
- Reduce fixed costs
- Increase shopper spending
- Reduce inventory costs of goods sold
- Reduce transportation and logistics costs
- Lower information technology (IT) investment and support costs
EDS provides an end-to-end solution that facilitates the flow of information from order to delivery. We capture customer intelligence, handle sales and service inquiries, process sales requests, and warehouse and distribute products for direct-to-consumer companies around the globe. And we can integrate online, retail, catalog, direct media and other channels into a seamless environment to give you a single view of your customers. Plus, no matter where you go or how fast you move, we have the scale to grow with you.
More Information
Learn about Multichannel Order Management
Learn about eCommerce Fulfillment
- Download the Consumer Direct Services At-A-Glance PDF, 189K
- Download the Consumer Direct Services for Consumer & Retail Industries Solution Overview PDF, 671K
- Download the CI&R Consumer Direct Services Industry Graphic PDF, 175K
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For more information about what EDS can do for you, submit a business inquiry.
Consumer Industries & Retail Industry
Behind the success of consumer-direct companies around the world is an ally, EDS. Helping them achieve end-to-end order management, fulfillment solutions and scalable customer service, EDS keeps their products moving and their customers satisfied.