Interactive Billing Services
Electronic Billing Services for B2B and B2C E-Commerce
Executive Overview
- Satisfy demand for electronic bill presentment and payment
- EDS hosted solution limits capital outlay
- Create new avenues of communication with customers
Whether you're in the business-to-business (b2b) e-commerce or business-to-consumer (b2c) e-commerce marketplace, EDS Interactive Billing Services is a powerful way to enhance your organization's billing process to meet the demand for faster, easier and more accessible information receipt. All of our solutions enable you to deliver statements – including customized, targeted messages and offers – to customers via the Web. A variety of outsourced and turnkey solutions are available.
Our outsourced solutions include those that enable you to present invoices and bills on your company's own Web site, display sensitive information online, and deliver robust, interactive content with secure payment and remittance capabilities. Through our turnkey solutions, you can use legacy billing systems to output XML-based data and develop online billing applications that you can run in-house.
By choosing EDS Interactive Billing Services, you minimize the cost of bill delivery, lower customer service costs and reduce receivables float. While you focus on your organization's core competencies and business strategy, EDS manages the complexities of EBPP's technology requirements. EDS can also configure, host and run consolidator services for you. We also help your organization enhance customer service by accessing information that allows you to customize messages and offers to individual customers. And, as always, our experienced, global team of consultants works closely with you to deliver the best possible solution for your needs.
Available Features
- B2C OpenBill Express runs within EDS' robust Web-hosting environment, a proven infrastructure that ensures the highest level of flexibility, scalability and security for presenting your bills online. EDS also provides comprehensive transaction processing for secure payments and remittance. The system's superior reliability is sure to help build customer loyalty while providing around-the-clock access to their account information.
- B2B OpenBill Express is offered as an ASP service that runs within EDS' robust Web-hosting environment, a proven infrastructure that ensures the highest level of flexibility, scalability and security for you and your customers. Additionally, you can start with EDS' ASP service and we will provide you a path to take the system in-house. The EDS software solution is unique in the industry because it provides a license that includes source code ownership.
- Statement Express: Not all electronic presentment activity requires a payment and Statement Express is designed just for that purpose. Electronic presentment through EDS Statement Express offers significant benefits for you and outstanding security and convenience for your customers. No matter what data you're presenting - financial statements, purchase orders, pay stubs, employee benefits, trade confirmations, health care statements or agent commission reports-Statement Express really delivers.