Interactive Billing Executive Overview
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- Executive Overview
- Business Case
- Technical Summary
Electronic Billing Services For B2B and B2C E-Commerce
Poor cash flow. Rising print and mail costs. Payment errors. Inadequate customer service response times. Slow payments.
Printing and mailing bills to your customers – and processing the payments they mail back in return – is significantly slower than online bill presentment and payment.
It also costs 60 percent to 90 percent more per item. But developing a secure electronic bill presentment and payment solution in-house is also expensive. It requires costly investments in people, software and hardware that are not essential to your core business.
EDS Interactive Billing Services lets you quickly begin presenting bills, invoices, statements, trade confirmations, purchase orders or other recurring content to customers via the Internet without any capital investment. Choose from two reliable options: OpenBill® Express, which provides Web-based electronic bill or invoice presentment and electronic payment (EBPP & EIPP), and Statement Express, which provides only electronic presentment.
You can reduce costs associated with:
- Bill or statement printing
- Payment processing
- Postage
- Call center volumes and call times
Moving to EDS Interactive Billing Services also facilitates the flow of information, which can lead to improved response times, more cross-sell opportunities, better cash flow and higher customer satisfaction.
- Download the Interactive Billing At-A-Glance PDF, 171K
- Download the EDS OpenBill Express Capability Fact Sheet PDF, 218K
- Download the EDS Statement Express Capability Fact Sheet PDF, 162K
For more information about what EDS can do for you, submit a business inquiry.