Managed Mainframe Services Packaging
EDS Managed Mainframe Services is designed to handle a full range of client needs, from a dedicated single-client environment to a highly-leveraged, automated utility environment. Managed Mainframe Services is comprised of a comprehensive set of base and optional services. This approach delivers complete support of a client’s current mainframe operations and drives operational improvements, thus providing an optimized future mode of operation.
We provide you with a base set of services to manage your environment at high service levels and to attain our goal of zero outages. Base services include the mainframe platform, storage hardware, operating software and 24/7 management. Base services also include hardware planning, installation, and monitoring; hardware and software asset management; hardware and software configuration management; and facilities management in power, cooling, and raised floor. ITIL-based client service management best practices are used to ensure your systems meet EDS’ stringent security policies.
Optional mainframe services are available to personalize solution configurations to address specific business requirements. These services include system software configuration and support, storage management, disaster recovery services, security upgrades, batch scheduling/monitoring, and other client management services such as site migration, mainframe transformation services and non-base software support.
All clients receive system management and monitoring services that are based on ITIL processes from our world-class talent and facilities to support high levels of security and 24x7 system availability. This provides you with the peace of mind that your IT infrastructure will enable your business to support your clients.
Client Benefits
- Flexibility & Scalability – Access and pay for processing capacity as you need it – ramping up or down to meet changing business demands.
- Availability – Achieve 99.7 percent uptime – or higher – for your mission-critical applications.
- Security – Benefit from comprehensive logical and physical security safeguards – keep your corporate and customer data safe from loss or misuse.
- Cost Reduction – Reduce new hardware requirements and overall mainframe costs by leveraging platforms, facilities, and resources across multiple clients.
- Compliance – Enable enhanced compliance with government and industry regulations on information management.
- Global Capacity – Access EDS' vast mainframe resources to grow at your own pace.
- Green IT – Lower power consumption through improved hardware utilization. Cut CO 2 emissions with reduced hardware requirements and a smaller overall data center footprint.