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Network Management Services: Business Case

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It's a common scenario: Your organization grows by mergers and acquisitions. New customer and market demands arise. Technology evolves. You begin to realize the network infrastructure that once was a valuable strategic asset is now one of the biggest hindrances in your efforts to build an agile organization that can respond quickly to changing pressures, goals and technologies.

Aging, disparate networks are costly and difficult to maintain. They can also impede users' access to applications and data, resulting in delays, customer dissatisfaction and slower time to market. And they pose a higher risk of security problems and system downtime.

Your challenge is twofold: correct the shortcomings of your current network infrastructure and ensure your organization never finds itself in the same position in the future. EDS Network Management Services can help you do both.

How Network Issues Can Impede Business Agility and Growth

Greater Productivity and Efficiency and Reduced Risk and Costs

EDS Network Management Services help improve productivity, mitigate risk and reduce the overall cost of managing your network by providing an attractive alternative to resource- and capital-intensive in-house support.

EDS Network Management Capabilities

EDS Network

  • Best-in-industry people, processes and tools
  • More than 5,300 dedicated network professionals serving more than 500 clients globally
  • Supporting some of the largest global enterprise network infrastructures, EDS supports more than 10 client network infrastructures with Private Branch eXchange (PBX) environments greater than 10,000 ports
  • Delivering on one of the largest IP telephony projects in industry

Managing

  • 135,000 network devices, including 16,164 routers and 84,000 switches
  • 2,500 firewalls and 3,000 managed intrusion-detection systems
  • 100,000 IP telephony sets and associated systems
  • 15,000,000 IP addresses and 9 million user names and passwords for our clients
  • More than 1.9 million LAN ports and 200,000 Wireless Local Area Network (WLAN) users

Global Services Network is EDS' services delivery fabric

  • Ensuring business-critical traffic over the guaranteed shortest distance and lowest latency path
  • Fully built and deployed connecting 500 EDS locations
  • Advanced network management and monitoring tools, processes and skilled resources
  • 51 node Multi Protocol Label Switching (MPLS) network connecting EDS clients: data centers and global, regional and dedicated network operation centers
  • Interconnects to tier-one carriers in six locations (paired) for client WAN access
  • 10 Gigabits per second (Gbps) capability in United States
  • More than 160 accounts managed out of the Global Network Operations Center

Through EDS, you gain a reliable, state-of-the-art foundation for your communications needs that helps maximize your information technology (IT) investment. Our services provide a vehicle for moving your business to usage-based solutions and virtualized services that allocate resources dynamically, as well as ways to interconnect your enterprise, buyers and suppliers. These services include:

  • Legacy network upgrade
  • Network migration to an Internet Protocol (IP) environment
  • Internet access and optimization through IP Virtual Private Networks (VPNs)
  • Extended reach of corporate local area network (LAN) with wireless connectivity
  • Robust security monitoring and risk management services

Best-In-Class Services and Support

Our ability to deliver these services consistently and cost-effectively is enhanced by four crucial components you'll find only at EDS:

  • Global Network Operations Centers: Located strategically in three geographic locations to provide “follow the sun” support using leveraged, globally consistent management processes and tools
  • A Global Services Network: Serves as a platform for securely connecting you to EDS assets, providing new tools and services without requiring new physical infrastructure
  • The Best Shore® Strategy: Provides tremendous value through consistent, high-quality service delivery from onshore, near-shore and offshore locations around the world
  • A Strategic Alliance with Cisco: Provides shared research and a joint technology road map to ensure you enjoy the latest, state-of-the-art solutions

A Difference You'll Notice 24/7

You'll notice the benefits of choosing EDS to manage your network the moment you make the transition:

  • Agility: Network infrastructure that allows you to scale based on your immediate business needs
  • Simplicity: One platform to manage all network devices leads to greater security, reduced redundancies and less complex governance
  • Visibility: Improved visibility of network assets and their performance leads to improved problem-resolution management and better asset inventory management
  • Security: Alleviating the security risks of disparate systems, EDS applies multiple levels of security to the edge of the network
  • Accessibility: A network infrastructure that provides users with access to enterprise data regardless of where those services might reside
  • Network Optimization: With EDS, you can use real and projected data to forecast and meet the demands your network will face in the future
  • Savings: Leveraging EDS' economies of scale provides a single platform that reduces redundancies and eliminates the cost of maintaining aging systems, freeing up IT personnel to devote more time to strategic projects that add value to your organization
  • Performance: Our end-to-end approach optimizes system uptime, and uniform standards ensure a more flexible and affordable network

You'll also enjoy the convenience that comes from having a single IT partner coordinate all of your infrastructure needs.

For more information about what EDS can do for you, submit a business inquiry.

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American Airlines

American Airlines

EDS is behind the continued success of American Airlines. Our Network Management Services helped the airline manage its complex legacy environments and introduce new technology, resulting in greater efficiencies and lower enterprise costs.

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