Business Process Outsourcing Services: Related Services
- Benefits Administration
- Benefits Administration Services help clients better manage all aspects of employee benefits, including defined benefits and contributions, Workers' Compensation, health and welfare plan administration and absence management.
- Billing and Clearing Services
- With increasing worldwide digitization of business processes, companies are seeking the most advanced methods for increasing mobility, paying bills and managing paper and electronic content.
- Business Exchange Services
- EDS Business Exchange Services offers proven business-to-business e-commerce integration and process management solutions.
- Card Processing Services
- Card Processing Services provides a full range of card capabilities that allow clients to manage card issuance, processing and servicing. These services provide back-office functionality such as card production management, dispute processing, call center management, 24-hour emergency services, collections, project office, training and documentation, business continuity, settlement, remittance processing and compliance requirements.
- Commercial Card Services
- EDS Commercial Card Services enables businesses of all sizes to streamline purchasing operations, control cash flow with flexible credit purchasing options, and track expenditures companywide.
- Consumer Card Services
- EDS Consumer Card Services helps you effectively manage consumer and commercial credit, debit and private-label accounts and gain full control over payment product features and quality.
- Consumer Direct Services
- EDS provides an end-to-end consumer direct solution that facilitates the flow of information from order to delivery. We capture customer intelligence, handle sales and service inquiries, process sales requests, and warehouse and distribute products for direct-to-consumer companies around the globe. And we can integrate online, retail, catalog, direct media and other channels into a seamless environment to give you a single view of your customers.
- Consumer Loan Services
- EDS Consumer Loan Services offers flexible, scalable, build-your-own loan servicing packages, so that you purchase only the services, processes and systems you need.
- Contact Center Managed Services
- EDS Contact Center Managed Services enables our clients to expand their strategic capabilities, improve the customers’ experience through improved service and quality, and increase operating efficiencies resulting in a reduced cost of interaction.
- Contact Center Outsourcing Services
- EDS Contact Center Outsourcing Services provides superior customer service and sales for complex, high-value customer transactions that address select end-to-end industry processes in a multichannel, multilingual customer contact center environment.
- Converged Billing Services
- EDS Converged Billing Services provides the platform to consolidate all bill production and processes to a single system, eliminating disparate billing systems for multiple services.
- Credit Services
- Credit Services provides credit processing utilities that support a comprehensive, integrated solution for clients. They receive radically improved process efficiencies, significantly reduced operational costs and improved management of all interaction channels.
- Customer Relationship Management (CRM) Services
- EDS CRM Services is built on the principle of delivering and managing high-quality contact center services that support complex, large-scale customer interactions. These services include Consumer Direct Services, Contact Center Managed Services, Contact Center Outsouring and Warranty Services.
- Customer Relationship Management (CRM) Services
- Our portfolio of CRM Services enables our clients to identify, acquire, service, and retain their customers which results in maximized customer value, satisfaction, and profitability.
- Document Processing Services
- EDS Document Processing Services helps you manage business processes and content in multiple formats including scanned images, electronic documents, legacy data, audio or video.
- Document Processing Services
- Document Processing Services enables enterprises to create, capture, customize, manage and share important information. We help manage business processes and content in any format, including scanned images, electronic documents, legacy data, audio or video.
- EDS*PAY for Automated Clearing House Services
- EDS*PAY for Automated Clearing House (ACH) Services complies with NACHA requirements to enable the acceleration of and increased access to cash flow.
- EDS*PAY for Check 21 Services
- EDS*PAY for Check 21 Services provides a national image-based clearing solution capable of accepting multiple image formats and delivering items to any bank nationwide.
- EDS*PAY for Check Processing Services
- EDS*PAY for Check Processing Services uses imaging technology to provide consistent check processing across multiple regions with a single nationwide platform.
- EDS*PAY for Convenience Pay Services
- EDS*PAY for Convenience Pay Services facilitates the use of electronic pay-by-phone or Internet alternatives, streamlines payment information, and guarantees funds availability.
- EDS*PAY for Remittance/Lockbox Services
- EDS*PAY for Remittance/Lockbox Services uses image-processing technology to enable immediate access to funds-availability information, accelerate funds availability, and improve transaction processing speed and accuracy.
- EDS*SEND® Electronic Notification Services
- You and your trading partners need quick and secure ways to exchange insurance information. By automating your paper-intensive notification process with EDS*SEND® Electronic Notification Services, you can reduce expenses, improve accuracy and securely trade key data.
- Finance & Accounting Services
- EDS Finance and Accounting Services manages day-to-day business functions, enabling you to improve your company’s service performance while reducing costs.
- Finance & Accounting Services
- We integrate finance and accounting services so that clients will be able to decrease costs by reducing the time and resources spent on daily finance and accounting administrative issues.
- Government Healthcare BPO Services
- EDS' Government Healthcare Services help state government healthcare agencies drive down administrative costs while innovating customer service and improving the quality of healthcare.
- Government Healthcare BPO Services
- Government Healthcare BPO Services provide state Medicaid agencies the tools, services and support they need to improve healthcare quality and access while lowering costs.
- Healthcare Payer Administrative Services
- EDS Healthcare Payer Administrative Services improves front- and back-office productivity so management can focus on core strategic initiatives.
- HR Outsourcing Services
- HR Outsourcing Services provides comprehensive transactional, administrative and strategic human resources functions that enable employees and managers to access, update and use HR information more efficiently and effectively.
- HR Services
- HR Services includes comprehensive, end-to-end HR Business Process Outsourcing (BPO) offerings. The offerings help integrate front- and back-end processes and entry points for employees and managers.
- Insurance Services
- Insurance Services provides back-office support to streamline payment and administrative processes for life and annuity, property and casualty and healthcare related claims. With the vast size and scope we can leverage insurance administrative services across multiple geographies and resources, as well as offer a full range of services which integrate front and back-office functions.
- Interactive Billing Services
- EDS Interactive Billing Services enhances your organization’s billing process to meet demands for faster, easier and more accessible information
- Life & Annuity Services
- EDS Life & Annuity Services provides your organization an extensive menu of administrative and support services for a product’s complete life cycle.
- Merchant Acquirer Services
- EDS Merchant Acquirer Services offers flexible processing, pricing, reporting and fraud monitoring capabilities – all the necessary tools for accepting non-cash payments.
- Payment Services
- Payment Services provides in-depth industry experience to maximize process efficiency. With vast size and scope, we can leverage payment services processes across multiple geographies and resources. We offer services focused on our clients’ need for payments, and we help our clients comply with government regulations such as the Check Truncation Act for Check 21 services.
- Payroll Services
- Payroll Services provides complete payroll operation management, including transactional finance and tax-related activities.
- Relocation and Assignment Services
- Relocation and Assignment Services assumes complete process management responsibility for an organization’s relocation operations. We help transferees find the right home, appropriate schools, day and senior care, recreation opportunities, and spousal employment.
- Revenue Cycle Management Services
- EDS Revenue Cycle Management Services supplies administrative support for all hospital and physician group revenue cycle management activities to help you satisfy patient and billing needs.
- Supply Management Services
- EDS Supply Management Services transforms procurement, providing industry-leading support that maximizes potential savings and return on investment.
- Supply Management Services
- By offering clients a comprehensive, flexible suite of procurement services, they will be able to increase margins by reducing costs of goods sold.
- Surveyor® Application Processing Services
- Surveyor® Application Processing Services streamlines the credit-granting process, providing instant credit decisions based on your organization’s specific credit policy.
- Warranty Services
- EDS Warranty Services provides a comprehensive, Web-based solution for reliable, real-time warranty claims administration support.
- Write Your Own Flood Services
- EDS Write-Your-Own Flood Services provide a range of high-quality administrative services for property and casualty insurance companies participating in the National Flood Insurance Program (NFIP).