Business Process Outsourcing Services: Related Services
- Benefits Administration
- Benefits Administration Services help clients better manage all aspects of employee benefits, including defined benefits and contributions, Workers' Compensation, health and welfare plan administration and absence management.
- Business Exchange Services
- Business Exchange Services provides scalable B2B solutions and services that allow clients to better integrate key business processes with their trading partners. This suite improves business performance and accelerates growth through platform, process and partner optimization capabilities.
- Commercial Card Services
- EDS Commercial Card Services offers a full range of card products, all configurable to your clients’ corporate needs. Flexible parameters enable restrictions on purchases and spending, and Internet access to card portfolio data expedites inquiry response. EDS even captures the data and helps your clients analyze purchasing behavior and improve controls.
- Consumer Card Services
- EDS Consumer Card Services helps you effectively manage consumer and commercial credit, debit and private-label accounts and gain full control over payment product features and quality.
- Consumer Direct Services
- EDS provides an end-to-end consumer direct solution that facilitates the flow of information from order to delivery. We capture customer intelligence, handle sales and service inquiries, process sales requests, and warehouse and distribute products for direct-to-consumer companies around the globe. And we can integrate online, retail, catalog, direct media and other channels into a seamless environment to give you a single view of your customers.
- Consumer Loan Services
- EDS Consumer Loan Services provides organizations with a comprehensive solution for processing consumer loans. We enable you to build your own loan servicing package by purchasing only the services, processes and systems you need.
- Contact Center Managed Services
- EDS Contact Center Managed Services effectively manages your multiple customer service providers along with contact center processes and technologies enabling improved business performance and growth.
- Contact Center Outsourcing Services
- EDS Contact Center Outsourcing Services provides superior customer service and sales for complex, high-value customer transactions that address select end-to-end industry processes in a multi-channel, multilingual customer contact center environment.
- Converged Billing Services
- With our Converged Billing Services, EDS offers extensive experience in installing, operating, maintaining and enhancing billing systems in the telecommunications industry. We assist major carriers with the consolidation of multiple billing platforms to single systems. We migrate carriers from legacy based mainframe and midrange architectures to newer COTS billing platforms that offer reduced total cost of ownership. At EDS, we partner with telecommunications companies to help them succeed in this rapidly changing market.
- Customer Relationship Management (CRM) Services
- EDS CRM Services is built on the principle of delivering and managing high-quality contact center services that support complex, large-scale customer interactions. These services include Consumer Direct Services, Contact Center Managed Services, Contact Center Outsourcing and Warranty Services.
- Document Processing Services
- EDS Document Processing Services helps you manage both inbound and outbound business processes and content in multiple formats including print, scanned images, faxes and electronic documents.
- EDS*PAY for Automated Clearing House Services
- EDS*PAY for Automated Clearing House Services is a processing service that generates and receives batched electronic credit, debit and e-check transactions through the Automated Clearing House (ACH), an electronic network for financial transactions in the United States. It manages those transactions through reporting, file posting, risk management and warehousing capabilities.
- EDS*PAY for Check 21 Services
- EDS*PAY for Check 21 Services provides a national image-based clearing solution capable of accepting multiple image formats and delivering items to any bank nationwide.
- EDS*PAY for Check Processing Services
- With EDS*PAYSM for Check Processing Services, you benefit from the latest technology with no capital investment in equipment. And our expertise in systems integration, electronic check processing, e-commerce and the needs of large banking institutions help you transition to new processes with a competitive advantage.
- EDS*PAY for Convenience Pay Services
- EDS*PAY for Convenience Pay Services facilitates the use of electronic pay-by-phone or Internet alternatives, streamlines payment information, and guarantees funds availability.
- EDS*PAY for Remittance/Lockbox Services
- EDS*PAY for Remittance/Lockbox Services uses image-processing technology to enable immediate access to funds-availability information, accelerate funds availability, and improve transaction processing speed and accuracy.
- EDS*SEND Electronic Notification Services
- EDS*SEND® Electronic Notification Services uses electronic data interchange (EDI) to facilitate the cost-effective, secure and efficient transmittal of information for routing and delivery of notices to lienholders, mortgage companies and state agencies.
- Finance & Accounting Services
- EDS Finance and Accounting Services allows us to seamlessly deliver global solutions to your company anywhere in the world. Taking advantage of EDS' processes and economies of scale can save you from 30 percent to 40 percent on your finance and accounting costs. It also reduces opportunities for errors, increases operational visibility and provides the scalability needed for business growth
- Government Healthcare BPO Services
- EDS' Government Healthcare Services help state government healthcare agencies drive down administrative costs while innovating customer service and improving the quality of healthcare.
- Healthcare Payer Administrative Services
- EDS Healthcare Payer Administrative Services improves front- and back-office productivity, performance and the quality of care you provide to healthcare payors. By outsourcing your administrative processes to EDS and focusing on your core services, your organization can get to market faster and increase your profits.
- HR Outsourcing Services
- HR Outsourcing Services provides comprehensive transactional, administrative and strategic human resources functions that enable employees and managers to access, update and use HR information more efficiently and effectively.
- Interactive Billing Services
- EDS Interactive Billing Services enhances your organization’s billing process to meet demands for faster, easier and more accessible information
- Life & Annuity Services
- EDS Life & Annuity Insurance Outsourcing Services delivers an extensive menu of administrative and support services for a product’s complete life cycle. We offer flexible, scalable and useful solutions for processing traditional and nontraditional life, annuity and pension products.
- Merchant Acquirer Services
- Merchant Acquirer Services provides banks, Independent Sales Organizations (ISOs) and large merchant franchises with all the tools necessary to accept, settle and bill expenses associated with processing credit/debit card payments. These tools include extensive profitability analysis, accounting/settlement (e.g. moving funds from the issuer to the merchant), billing, management reporting and dispute resolution.
- Mortgage Loan Services
- EDS Mortgage Loan Services offers flexible, scalable, build-your-own loan servicing packages, so that you purchase only the services, processes and systems you need.
- Payroll Services
- Payroll Services provides complete payroll operation management, including transactional finance and tax-related activities.
- Relocation and Assignment Services
- Relocation and Assignment Services assumes complete process management responsibility for an organization’s relocation operations. We help transferees find the right home, appropriate schools, day and senior care, recreation opportunities, and spousal employment.
- Revenue Cycle Management Services
- EDS Revenue Cycle Management Services offers state-of-the-art practice management systems that are designed to ensure your billing administration is handled quickly and accurately. EDS can customize our delivery options to help you capture revenue opportunities and improve cash flow.
- Supply Management Services
- EDS Supply Management Services transforms procurement, providing industry leading support that maximizes potential savings and return on investment.
- Surveyor® Application Processing Services
- Surveyor® Application Processing Services streamlines the credit-granting process with an enterprise solution that automates the collection of data and applies your product specific decision criteria for reliable, consistent and timely decisions.
- Warranty Services
- EDS Warranty Services provides a comprehensive, Web-based solution for reliable, real-time warranty claims management. Our services include claim processing, extended warranty management, parts order and tracking, service effectiveness reporting, swap stock management, and RMA creation and tracking.
- Write Your Own Flood Services
- EDS Write-Your-Own Flood Services provide a range of high-quality administrative services for property and casualty insurance companies participating in the National Flood Insurance Program (NFIP).