Communications Media & Entertainment: Related Services
- Applications Development Services
- Successful applications development begins with proven, established processes that can be adapted and customized to meet your needs. That's where EDS excels. In addition, our personnel are unsurpassed when it comes to designing quality applications, extensions and enhancements that support your organization's business and technical needs.
- Communications IT Excellence (Diagnostic)
- By proactively identifying, aligning and eliminating low value applications, EDS’ Communications IT Excellence solution helps service providers improve the business performance of their IT applications portfolios, reduce substantial IT maintenance and support costs, and target areas for increasing new business value.
- Consumer Direct Services
- EDS provides an end-to-end consumer direct solution that facilitates the flow of information from order to delivery. We capture customer intelligence, handle sales and service inquiries, process sales requests, and warehouse and distribute products for direct-to-consumer companies around the globe. And we can integrate online, retail, catalog, direct media and other channels into a seamless environment to give you a single view of your customers.
- Contact Center Transformation Outsourcing
- EDS Contact Center Transformation Outsourcing solution improves the quality of the customer experience by streamlining flow-through processes for fulfillment, assurance and billing. The overall benefits of this approach include faster time-to-market, improved efficiencies in process execution and duration, and greater flexibility in making process adjustments and enhancements.
- Converged Billing Services
- EDS Converged Billing Services provides the platform to consolidate all bill production and processes to a single system, eliminating disparate billing systems for multiple services.
- Document Processing Services
- EDS Document Processing Services helps you manage business processes and content in multiple formats including scanned images, electronic documents, legacy data, audio or video.
- Global Testing Services
- EDS Global Testing Services delivers a comprehensive solution that minimizes application failures and helps you achieve business results you can measure. We improve the quality of your business applications by reducing defects. In addition, rework costs are reduced throughout your systems development lifecycle, not just at the testing phase.