Consumer Industries & Retail: Related Services
- Applications Development Services
- Successful applications development begins with proven, established processes that can be adapted and customized to meet your needs. That's where EDS excels. In addition, our personnel are unsurpassed when it comes to designing quality applications, extensions and enhancements that support your organization's business and technical needs.
- Business Intelligence Services
- EDS Business Intelligence Services takes your architecture, processes, technologies and tools and helps you employ them to decipher your organization’s raw data and to turn this data into meaningful, accurate and up-to-date information that you can use to make better business decisions.
- Consumer Direct Services
- EDS provides an end-to-end consumer direct solution that facilitates the flow of information from order to delivery. We capture customer intelligence, handle sales and service inquiries, process sales requests, and warehouse and distribute products for direct-to-consumer companies around the globe. And we can integrate online, retail, catalog, direct media and other channels into a seamless environment to give you a single view of your customers.
- Contact Center Managed Services
- EDS Contact Center Managed Services enables our clients to expand their strategic capabilities, improve the customers’ experience through improved service and quality, and increase operating efficiencies resulting in a reduced cost of interaction.
- Contact Center Outsourcing Services
- EDS Contact Center Outsourcing Services provides superior customer service and sales for complex, high-value customer transactions that address select end-to-end industry processes in a multichannel, multilingual customer contact center environment.
- Enterprise Application Solutions for Oracle E-Business Suite
- Leveraging our longtime EDS Agility Alliance partner, Oracle, we provide you with Oracle E-Business Suite implementation (including upgrades), management, hosting and integration solutions that reduce time-to-market, lower your total cost of ownership and provide business solutions that provide you that competitive edge you are seeking.
- Integration & SOA Services
- An integration and service-oriented architecture (SOA) solution will enable you to streamline and modernize your IT structures while addressing legacy system and application issues. EDS Integration & SOA Services covers the full integration lifecycle: Assessment, Design and Development, and Management Services and incorporates the best practices learned since we began integrating complex application environments in 1995.
- Network Management Services
- EDS’ network management solution delivers a globally consistent, high-performance service that helps alleviate complexity and mitigates risk to your organization. You’ll enjoy the convenience of having a single information technology (IT) partner coordinate everything from beginning to end, freeing you from administrative burdens and eliminating the frustration of dealing with multiple vendors.
- Order to Cash
- EDS’ Order to Cash Solution delivers consulting, integration and applications services to support retailers using G.O.L.D. Retail, a software package for merchandise management.
- RFID Assessment (Diagnostic)
- Our RFID capabilities include physical integration of tags and readers, integration of the middleware Savant interface, and back-end integration to enterprise and real-time applications.
- Surveyor® Application Processing Services
- Surveyor® Application Processing Services streamlines the credit-granting process, providing instant credit decisions based on your organization’s specific credit policy.