Infrastructure Service Offerings
- Asset Management Services
- Asset Management is no longer simply about tracking IT hardware assets. It has evolved into a complete asset management system for hardware and software across desktop, midrange and mainframe platforms. EDS’ Asset Management Services provides a true end-to-end solution, spanning the full life cycle of all your assets.
- Backup and Restore Services
- EDS Backup and Restore Services provide information-centric, flexible managed backup and protection services designed for the full spectrum of corporate needs. These services are structured to meet requirements of accessibility, integrity and recoverability (whether it is within the workplace, the data center or at the enterprise level) and are available in a usage-based pricing model.
- Collaboration Services
- The speed of business requires teams and employees to interact freely from anywhere and do it now. EDS Collaboration Services enable workers to come together in virtual ways to communicate and to share, manage and use information.
- Data Center Modernization Services
- EDS can assess your current IT situation and help chart a future direction. We’ll provide a modernization plan customized for your business that creates a standardized and highly automated hosting environment to support your business goals.
- Enterprise Application Hosting Services
- EDS Enterprise Applications Hosting services provide ongoing functional and infrastructure support of integrated enterprise application software packages such as SAP, Oracle, Siebel and PeopleSoft. By maintaining the integrity of your infrastructure, EDS eases vendor upgrades and ensures that functionality always meets your changing business needs.
- Governance, Risk & Compliance Management Services
- Governance, Risk and Compliance Management is the starting point for minimizing risk, and safeguarding people, assets and intellectual capital by implementing compliant enterprise security policies, standards and systems.
- Information Security Management Services
- Information Security Management protects enterprise information and data as it is used, shared, stored, archived or transmitted, both inside and outside of the enterprise. Protection of the data provides a secure operational foundation.
- Managed Mainframe Services
- EDS Managed Mainframe Services provides a robust suite of reliable, global and secure mainframe computing solutions for clients in all industries. EDS transforms current mainframe environments into more manageable, standardized and cost-effective operations. Our combination of highly leveraged, shared and dedicated solutions are provided from “best floor” locations and include the mainframe platform, storage hardware, operating software and 24/7 management, as well as optional mainframe, storage, and disaster recovery services.
- Managed Messaging Services
- EDS Managed Messaging Services allows you to manage your e-mail infrastructure more effectively. It offers a low-cost alternative to building, staffing and administering your own messaging environment.
- Managed Output Services
- Managed Output Services provides comprehensive enterprise wide management of office output. As your single point of contact, EDS manages and maintains existing office equipment regardless of manufacturer, provides consumables replenishment, and technology refresh. Leveraging Xerox’s expertise, EDS takes responsibility for the enterprise output so your IT leadership can focus on other key business initiatives.
- Mobile Workplace Services
- EDS Mobile Workplace Services is an end-to-end managed mobility solution that easily plugs into a customer’s existing infrastructure and delivers voice and enterprise data to users regardless of the geography, device, network and application.
- Network Management Services
- EDS' Network Management Services transform your disparate networks, applications and platforms into a single, integrated environment that future-proofs your business. These services can help improve productivity, mitigate risk and reduce the overall cost of managing your network.
- Server Management Services
- Having EDS manage your server environment will increase your server productivity and lower your total cost of data center ownership. And you’ll gain the agility you need to adapt to changes in the marketplace so you can compete effectively.
- Service Desk and Site Support Services
- EDS Service Desk and Site Support Services provides your organization with a single point of contact for all end-user IT issues. Our agent-training programs and global knowledge repository ensure you get consistent guidance and advice in addition to dependable restoration of regular services.
- Storage Management Services
- Our value-based approach to storage management aligns the cost of storage with the business value of your information and provides cost-effective ”pay per use” terms. This approach uses best practices and innovative processes to raise performance while reducing costs.
- Thin Client Management Services
- EDS’ Thin Client Management Services centralizes your applications – delivering them from the data center, not the desktop. While the software functions the same way to the end user, benefits to the IT organization include lower costs, stronger security, better performance and increased flexibility and scalability.
- Threat & Vulnerability Management Services
- EDS’ Threat and Vulnerability Management Service identifies threats and points of vulnerability, implements countermeasures to mitigate the likelihood of a successful breach, and responds quickly to security incidents.
- Unified Communications Services
- Eliminate complexity and prepare for utility computing with our comprehensive suite of fully managed, integrated data, voice and video network capabilities.
- Web Hosting Services
- EDS Web Hosting Services takes the best attributes of mainframe, midrange, application and Web hosting creating scalable, flexible solutions that support an organization’s business reach.
- Workplace Server Management Services
- EDS revitalizes and transforms your workplace, ensuring your server environment is reliable, cost and energy efficient, compliant and secure. By leveraging your existing technology investments and optimizing productivity, we help maximize your current ROI without further capital outlay.
- Workplace Software Management Services
- EDS’ Workplace Software Management assists in the planning and automated deployment of operating systems, software upgrades and security patches.