Transportation: Related Services
- Applications Development Services
- Successful applications development begins with proven, established processes that can be adapted and customized to meet your needs. That's where EDS excels. In addition, our personnel are unsurpassed when it comes to designing quality applications, extensions and enhancements that support your organization's business and technical needs.
- Contact Center Managed Services
- EDS Contact Center Managed Services effectively manages your multiple customer service providers along with contact center processes and technologies enabling improved business performance and growth.
- Contact Center Outsourcing Services
- EDS Contact Center Outsourcing Services provides superior customer service and sales for complex, high-value customer transactions that address select end-to-end industry processes in a multi-channel, multilingual customer contact center environment.
- Converged Billing Services
- With our Converged Billing Services, EDS offers extensive experience in installing, operating, maintaining and enhancing billing systems in the telecommunications industry. We assist major carriers with the consolidation of multiple billing platforms to single systems. We migrate carriers from legacy based mainframe and midrange architectures to newer COTS billing platforms that offer reduced total cost of ownership. At EDS, we partner with telecommunications companies to help them succeed in this rapidly changing market.
- Customer Relationship Management (CRM) Services
- EDS CRM Services is built on the principle of delivering and managing high-quality contact center services that support complex, large-scale customer interactions. These services include Consumer Direct Services, Contact Center Managed Services, Contact Center Outsourcing and Warranty Services.
- Flight Planning Services
- EDS Flight Planning is a powerful, next-generation system for generating fuel-efficient operational flight plans. EDS Flight Planning helps your dispatchers and pilots evaluate all the external factors that affect flight plans and react more quickly to this ever-changing environment using an intuitive Web-based graphical interface.
- SOA & Integration Services
- A service-oriented architecture (SOA) and integration solution will enable you to streamline and modernize your IT structures while addressing legacy system and application issues. EDS SOA & Integration Services cover the full integration lifecycle: Assessment, Design and Development, and Management Services and incorporates the best practices learned since we began integrating complex application environments in 1995.
- Supply Management Services
- EDS Supply Management Services transforms procurement, providing industry leading support that maximizes potential savings and return on investment.
- Transportation Applications
- Our Transportation Application Solutions, integrated with IT, help your planning so passenger arrival and departure procedures, baggage collection and citywide connections can be hassle-free. Better planning means you can allocate resources strategically so your flights depart and arrive on time, and your passengers endure fewer delays.