Server Management Services: Technical Summary
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- Executive Overview
- Business Case
- Technical Summary
Your company's business needs demand that you reduce server costs and achieve greater efficiencies, uptime and protection for the data stored on your servers. In addition, your servers need to be more robust and agile so they can respond to market and regulatory changes quickly.
By transitioning your server workload to EDS, you can transform your server environment to a more agile, optimized state. The result: server processes that are more efficient and effective, adding business value to your company.
Our transformation methodology is a three-stage approach: stabilize, modernize, optimize.
Stabilize
- Increase security and recoverability levels
- Match service levels to your needs
- Manage and monitor 24/7 in our stable operating environment
To maximize cost savings and improve performance levels, we transition your information technology (IT) environment from its current state and stabilize it at one of the following:
- One of our large-scale shared hosting facilities
- A combination of our centralized large-scale hosting facilities and some servers at your location, if you have particular proximity needs
- The best combination of onshore, near-shore and offshore strategy to remotely monitor and manage servers
- In your own environment
Modernize
- Automate your service delivery
- Standardize your platforms and applications
- Provide decision-support tools to better manage your business
During the transition, your servers can be consolidated to eliminate any redundancy. After implementing a stable server support operation, we begin transformation activities to modernize and optimize your server environment. These activities involve:
- Further server consolidation and standardization to reduce your number of servers
- Virtualization of servers to reduce server footprint and to drive greater utilization of your existing assets
- Managed storage, such as leveraged versus server-attached
Optimize
- Simplify and modernize your applications
- Create a shared-services IT environment
- Ensure consistency of data access for your users and customers
These steps lead to performance improvements, lower cost of ownership and increased flexibility to provide a scalable, flexible environment. The closer your environment moves toward optimization, the greater the value of your server assets to your company.
Server Management Services Packaging
EDS clients receive system management and monitoring services to support high levels of security and system availability. Our world-class talent and facilities provide you with the peace of mind that your IT infrastructure will enable your business to support your clients.
A Number of Flexible Management Service Options To Suit Your Needs
By aligning the transition, migration and transformation of your server management to your technology strategies and key business objectives, you can achieve long-term cost reductions, service improvements, risk mitigation and the flexibility to adjust your services to seasonal business cycles.
We work with you to understand your situation, goals, competitive posture and strategy. Then we provide an integrated solution that aligns with your current needs and has the flexibility and scalability to adapt to your future goals.
Our server management solution consists of fully integrated services that ensure your IT environment is reliable, efficient and in tune with your business and competitive needs. Designed around all mainstream platforms, our services allow you to move, over time, from the legacy systems running your business today to a standardized, automated, service-oriented model.
The following services are available:
Base Services
- Server Deployment: Plans, installs and tunes your servers
- Hardware Asset Tracking: Inventories, tracks and manages your hardware maintenance agreements
- Facilities Management: Manages the power, cooling, floor space and physical security of your servers
- Operating System Management & Monitoring: Maintains the operational functionality of your operating system
- Server Security: Manages administrator access privileges, compliance, incident response, audit services and anti-virus protection
- Fault Monitoring & Management: Detects, categorizes, responds and restores system faults
Optional Services
- Middleware Management: Installs, configures and provides ongoing support of your middleware environments
- Database Monitoring & Management: Installs, configures and provides ongoing support of your database system software environments
- Cluster Management: Installs, configures and provides ongoing support of services clustered together for high availability
- Batch Monitoring & Management: Schedules, monitors and manages batch jobs, including sequence execution
- Image Performance Management: Provides point-in-time reporting, alerts and recommendations on system usage
- Capacity Planning: Provides proactive and continuous reporting, statistical analysis, forecasting, trending and recommendations to maintain system performance
Server Virtualization
- Planning: Profiles eligible workloads and plans for your virtual server environment
- Consolidating: Virtualizes underused Windows, UNIX and Linux servers
- Host Image Support: Deploys, configures and provides ongoing support of the host images
- Guest Image Support : Deploys, configures and provides ongoing support of the guest images
Get the Benefits You Need
Server management has been one of our core competencies for a number of years. We'll help you:
Improve server reliability by:
- Transitioning your server environment to our secure, stable data centers
- Monitoring and managing your server environment using EDS' highly-skilled system administrators
Enhance application and data security by:
- Providing security management and disaster recovery services that protect your data and reduce downtime
Increase productivity and lower total cost of ownership by:
- Consolidating your servers to reduce their footprint
- Providing standardized software tools for server monitoring, management and maintenance
Increase your ability to adapt to change quickly by:
- Boosting your server capacity with a standardized, scalable solution that supports both growth and reduction
Achieve Performance Excellence
With more than 100 data centers in 26 countries, supporting more than 300,000 servers for all operating systems and hardware types, we have the experience to transform your server environment so you get:
Reliability
- Redundant network equipment
- 24/7 server, application and network monitoring
- Daily backups
- Multiple high-speed network connections
- Redundant power grid connections and diesel backup
Scalability
- Continuous capacity monitoring
- Proactive growth planning
- Support for highly scalable vendor platforms
Availability
- Industry-leading uptime
- Ability to replicate content on two or more servers in multiple geographic locations
Support
- 24/7 support
- Single point of contact
Choose EDS
Our solution delivers a road map to a consolidated, optimized, scalable server environment aligned to your business goals and IT objectives. Take advantage of our:
- IT Information Library (ITIL®)-based tools and processes
- Experienced personnel deployed to our large enterprise-scale data centers
- Monitoring and management
- Global delivery
- Broad range of capabilities
- Alliances with industry leaders offering the latest technology
To streamline your server environment and improve your total cost of ownership, you need the right partner. EDS provides the flexible, secure, stable and robust server environment you need. We have the experience, methodologies, global resources and economies of scale to standardize, automate and support your server environment so you can maximize your IT investment, protect your data and virtually eliminate downtime.
- Download the Server Management Services At-A-Glance PDF, 105K
- Download the Server Virtualization Fact Sheet PDF, 73K
For more information about what EDS can do for you, submit a business inquiry.
Financial Services Industry
EDS is behind the continued success of financial services companies. Our Server Management Services consolidates your server environment, reduces its complexity, while improving its reliability, availability and protection for your vital data.