Unified Communications Services
Executive Overview
- Phased transformational journey to achieve a high-availability converged data/voice/video network
- Improve enterprise collaboration, productivity and customer service while reducing complexity and network costs
- Prepare for utility-based computing – the future business model for communications services
- Transform at a pace right for your business
- Maximize the value of existing technology while implementing innovation
Your workforce environment is changing at a rapid rate. Professionals on the road more often than not. Data collectors in the field. Lots of movement. Lots of change. Keeping everyone connected has become an intricate study in disparate systems and access control. Not to mention escalating costs.
EDS Unified Communications Services – a comprehensive suite of fully managed, integrated data, voice and video services – is the answer. Working at a pace that's right for your enterprise, we transform your current environment into a converged multi-service network that gives you control over your communications, improved collaboration across the enterprise, enhanced productivity and better customer service. You'll enjoy a reduction in total equipment needs, as well as cost savings on your traditional communications service expenses. And from EDS you'll get the security, support, and reassurance you need to manage increasingly complex systems as you centralize your business strategies around the IP-enabled economy.
EDS begins by mapping out a phased approach to achieve the converged network. During the transformation, we help you maximize the value of the technology you already have and focus on new technology investment to drive competitive advantage and improve operational performance. In the end, you'll be ready for utility-based computing, the future business model for communications services – so you can enjoy pricing based on the value delivered.
Available Features
- IP Telephony – provides voice communication services using IP devices (PCs or phones) that are connected to an Ethernet LAN through a common wiring platform
- Unified Messaging – provides e-mails, faxes and voices messages in a single mailbox that is accessible by a PC, browser or telephone
Converged Communications Network For Financial Services
During the next five years, converged communications technologies will enable banks to streamline their operations and optimize costs. Banks that leverage the business implications of these technologies will be able to improve customer service, accelerate product delivery and enhance their competitive position.
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