GSA Alliant : Process Automation Services
The Process Automation Services Domain defines the set of capabilities that support the automation of process and management activities that assist in effectively managing the business. The Process Automation Services domain represents those services and capabilities that serve to automate and facilitate the processes associated with tracking, monitoring, and maintaining liaison throughout the business cycle of an organization.
Tracking & Workflow
Capabilities within this Service Type provide automatic monitoring and routing of documents to the users responsible for working on them to support each step of the business cycle.
EDS Offerings
- Enterprise Application Integration Services
- Enterprise Content Management Integration Services
- Composite Application and Portal Services
- Atlantés
- Contact Center Outsourcing Services
- Contact Center Performance Management Services
- Customer Self-Services
Routing & Scheduling
Capabilities within this Service Type provide automatic directing, assignment or allocation of time for a particular action or event.