Assessing End User Workplace Services: NelsonHall IT Outsourcing Subscription Service, February 2008

Report Title: Assessing End-User Workplace Services, 2008
Firm: NelsonHall
Analysts: Dr. Katy Ring
Report Date: February 2008
Impact: High
Relevance: High
Contact: Dirk Bulcke, EDS

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Report Highlights

NelsonHall positions EDS as leader in End-user Workplace Services (EUWS) globally and regionally in the US and EMEA.

Key Statements From the Report

EDS leads the market globally with large ITO contracts that have a significant End-User Workplace Services (EUWS) component. EDS is likely to retain this position over the next 5 years unless there is major M&A activity.
EDS dominates the U.S. EUWS market, a position consolidated by the NMCI contract extension in 2006.
EDS leads EMEA market.
In the U.K. EDS dominates.

Download the report PDF, 289K