Success Story
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Behind Xerox Europe’s streamlined, more cost-efficient operations, there’s a trusted ally. EDS. When Europe’s multi-million dollar manufacturing and operations business wanted to seamlessly migrate from older applications to new, more efficient ones without missing a beat, it chose EDS. Realizing a 30 percent savings in support costs, Xerox Europe was able to focus on other business transformation activities and improve profitability. They accomplished this by turning to the world’s business ally.
/ Featured Service
Applications Modernization Services
/ Challenge
Xerox Europe wanted to reduce legacy application support costs and optimize its resources in support of migrating and implementing new application systems.
/ Answers
To effect a smooth transition, EDS proposed migrating a large portion of Xerox Europe’s application support operations to EDS’ Best Shore® model. The transition had to be transparent to the Xerox Europe business community and yield comparable or better service outcome.
/ Results
Xerox Europe realized a 30 percent savings in legacy support costs, via a nearly flawless transition.
